Privacy Policy

Last Updated: 11/18/2025

Aegis Response Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of information when you visit our website, request a quote, or use our services:

Personal Information

Name
Email address
Phone number
Service address
Any details you provide through forms, emails, or phone calls

Technical Information

IP address
Browser type
Device information
Pages visited on our website
Cookies or similar tracking technologies

Service Information

Service type requested
Property details relevant to cleaning services
Images or videos voluntarily provided for estimates (if applicable)

2. How We Use Your Information

We use collected information to:

Provide quotes and schedule services
Communicate regarding appointments or questions
Improve website functionality and user experience
Process payments and maintain service records
Send updates, promotions, or service reminders (you may opt out anytime)
Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only in the following situations:

With trusted service partners who help us operate our business (e.g., payment processors, scheduling tools)
When required by law, court order, or public safety concerns
When necessary to protect our company, customers, or property

All partners are required to maintain confidentiality and use data solely for business-related functions.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools (such as Google Analytics) to improve performance and understand visitor behavior. You can disable cookies through your browser settings, though this may affect certain website functions.

6. Your Choices & Rights

You may:

Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your information (unless required for legal purposes)
Opt out of marketing emails at any time

To make a request, contact us at:
aegisrestorationgroup@gmail.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years old. If such information is discovered, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:
📧 aegisrestorationgroup@gmail.com
📞 678-748-1886

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